Description:

This service is to provide IT support to students, faculty, and staff at NVC. The service center is located in Manzanillo Hall (MZH) 106. IT will provide support via walk-in, phone, and email.

Service Includes:

• Tier I Helpdesk services
• Assistance with password resets
• Walk customer through problem-solving process
• Ask questions to determine the nature of the problem
• Track, route, and redirect problems to correct resource
   

Service Provider Information:

NVC IT Helpdesk

Technical Support Information:

NVC IT Helpdesk
Email: [email protected]
Phone: 210-486-4777
Monday - Friday 7:30 AM - 6:00 PM